Grand Hotel Minerva – Hotel Services


Hospitality is not just measured in stars alone. It is also measured in smiles, both those we give our guests and those we draw out of them. Hospitality is a well-trained, friendly and smiling staff. Hospitality is making our guests’ stay trouble-free.

At Grand Minerva Hotel, we are aware of your needs and our objective is to satisfy them with a range of services.


Getting to the Grand Hotel Minerva by car is no problem. Just follow the directions on the ‘location’ page of this site. We will take care of parking of your car through an agreement with a partner garage in the town center, which offers valet car parking service directly from the hotel for a daily fee. There is no need to reserve a space or to provide the registration number in advance.

Parking costs €30 per night (€40 for SUVs, sports or luxury cars) and includes valet parking service. Your car will be delivered to you about 15-20 minutes after your request.


Completely free Internet access is provided by Wi-Fi in all the Grand Hotel Minerva’s common areas and in our rooms. There is also an Internet Point in the lobby for connecting to the Internet in complete freedom. For both the Wi-Fi connection or the Internet Point connection, you will need to ask for a user name and password from staff at reception.


We want all our women guests to feel at ease, even when alone at the bar or in the restaurant.

We offer them rooms, services and assistance from staff who are friendly, attentive, and unobtrusive.

Our hotel is a perfect fit for women.

Special courtesies and services offered to women travelers include:

  • Kettle with teas
  • Pantyhose
  • Magazines
  • Natural beauty products
  • Upgrade to a superior room, if available
  • No charge for in-room dining

Other services and courtesies for women:

  • Light menu in the hotel restaurant or snack bar
  • Massage, beauty and hairdressing services by appointment


The Grand Hotel Minerva has six fully-equipped rooms available for guests who use wheelchairs.


Seemingly simple matters like having adjoining rooms confirmed at the time of reservation can become problems for those traveling with their family.

It can be even more difficult to find hotel rooms in Florence that are large enough and equipped to accommodate all the members of your family without sacrificing space, privacy, or home-like amenities.

Not so with the Grand Hotel Minerva of Florence. Here everything is simple and convenient with our wide range of rooms that meet all of your needs and our services just for children. We even give them their own special reception (with coloring pencils, coloring books and lollipops). The restaurant gives kids their own fun, colorful menu that they can build and play with. Plus they always get complimentary ice cream and a soft drink when having lunch or dinner at our restaurant.

What’s more, at the Grand Hotel Minerva we have a “babysitter” that all children adore: our scenic terrace with its swimming pool! The perfect place for them to have fun and for their parents to relax.

A world of attention awaits our youngest guests and their families:

Services upon request:

  • We can find reliable baby sitters for you.

Florence’s Children’s Museum is absolutely not to be missed!


Dogs and cats are welcome at Grand Hotel Minerva, a pet-friendly hotel. Cleanliness is ensured by special provisions:

  • Only rooms with wood floors are used
  • After check-out the rooms are thoroughly sanitized
  • A one time extra charge of 30€ per stay is requested for extra cleaning

Beds and bowls for food and water are available for our four-legged friends.

Pet services available locally:

  • Veterinarians
  • Dog sitters
  • Food and other items for animals
  • Pet grooming
  • Parks

Ask our concierge staff for a complete list of addresses.